Customer Service


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Customer Service

We encourage you to visit our Frequently Asked Questions and Shipping and Delivery pages. If you are unable to find the answers to your questions, please contact us.

Quick Links

If you wish to order over the phone, please note that pricing differs. Click here to view phone pricing.

We accept major credit cards including Visa, MasterCard, Amex and Discover.

Please Note: We cannot cancel orders once they have been shipped. We are not liable for incorrect or incomplete addresses.

Contact Information

INQUIRIES/SUPPORT:
For general inquires regarding our services and products,
please contact Inquiries

AFFILIATES:
For information regarding our affiliate program,
please contact Affiliates

MARKETING:
For inquiries or comments for our marketing department,
please contact Marketing

TECH SUPPORT:
For any technical problems that occurred on our website,
please contact Tech Support

Our standard is to reply to all correspondence within 1 business day of receipt. Due to the large volume of email during a floral holiday this is not always possible. Please be patient with us at these times, we will be responding! Our customers are our number one priority.

Our U.S. Mailing Address:

535 Griswold St., Suite 111-517
Detroit, Michigan
48226

Our Canadian Mailing Address:

400 Talbot Road East
Leamington, Ontario
N8H 3V6

Phone:
1-888-321-ROSE (7673)
If you quote the discount code "40734" you will receive a 5% discount off of the phone order price.

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